James Krantz Jr, MD

James Krantz Jr, MD
Catoctin Medical Group 180 Thomas Johnson Dr Ste 101 Frederick, MD 21702
Add a Review

Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
October 31, 2011
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
October 05, 2011
They were absolutely amazing and make others in the same field look like beginners. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They made the extra effort to make sure every question and concern I had was addressed.
by Colleen
September 26, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 21, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this family doctor answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
September 15, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this family doctor's staff friendly?
Yes
by Anonymous
September 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 02, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 15, 2011
Was this family doctor friendly?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 09, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They are always prepared for my appointment and remember everything about my parents' health & situation. They treat their elderly patients with respect.
by ljct74
August 04, 2011
Add a Review