John Kelly, MD

John Kelly, MD
Diet Balance 2401 Research Blvd Ste 340 Rockville, MD 20850
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
They were able to answer most of my questions.I was given a polite greeting when I walked in. It was nice to be acknowledged. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was satisfied with my visit. They were helpful.
by Angy xxx.xxx.53.92
February 10, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.13
July 31, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were you able to relax during your appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.203.40
July 10, 2013
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider seem irritated to be working with you?
No, they were polite
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.250.55
April 11, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.198.52
January 31, 2013
by Anonymous xxx.xxx.103.221
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.232.186
June 12, 2012
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by RBH
February 06, 2012
Did this provider have reasonable prices?
Yes
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
October 27, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Christina
October 26, 2011
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