Binu Chacko, MD

Binu Chacko, MD
Carroll Internal Medicine 291 Stoner Ave Westminster, MD 21157
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr Chacko saw me at Carroll County Hospital. My Dr doesn't have privileges (?) there . He was amazing. Looked after my well being even though he had never seen me before and knew I would be returning to my primary care Dr. I felt totally at ease and he made me know instantly he would take great care of me and make sure that I got the tests I needed. He went the extra mile . Thank you I greatly appreciated it.
by Carolyn Meeks xxx.xxx.252.85
April 01, 2015
Were the waiting room chairs comfortable at this doctor's office?
They were average
by Anonymous xxx.xxx.87.233
May 07, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.157.65
February 21, 2013
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always take that extra step to make me feel special. I always enjoy my appointments here.
by spp
October 20, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 19, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 22, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you recommend this internist to others?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 14, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. This provider is very proffessional and polite. Explained everything and took time to listen. The office was very easy to locate. I didn't have any trouble finding it at all. Their staff is the very friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by George
July 05, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider friendly?
Very! The most welcoming office I've visited!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
April 29, 2011
I've been going to Dr. Chacko for years. The office is in a good location with ample parking and has convenient hours. I've never had to wait long in the waiting room and the office staff are very efficient.
by Strep throat
April 06, 2011
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