Babcock Julie DDS

Babcock Julie DDS
Babcock Julie DDS 14257 Metcalf Avenue Overland Park, KS 66223
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.62.10
February 06, 2012
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything.
by sharon stepp
December 27, 2011
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
May 31, 2011
They really go above and beyond to make me feel special. Ive known Julie for years and I've never been anywhere that seems to care more about their clients than she does. Rhonda always make sure to return my phone call as soon as possible. Julie has never left me waiting. Terri and Julie explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Julie is by far one of the best dentists in this area and I would recommend her for the entire family.
by Debra
May 27, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I will definitely return to this office for all of my dental needs. I felt very comfortable and relaxed.
by Patria
May 27, 2011
I had a great experience. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Amy S
May 26, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Kim
May 26, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Anne M
May 26, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous
March 04, 2011
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