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Michael Stowell, MD

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Michael Stowell, MD
Mid-Atlantic Orthopaedic
(11 Reviews)
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1120 Professional Ct Hagerstown, MD 21740
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.237.76
May 29, 2014
Their staff was not friendly in the least; I really didn't feel welcome there. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I would never recommend this doctor to anyone. They are completely inadequate. The chairs in the waiting room at this doctor's office were not too comfortable. I didn't want to wait too long. What a waste! I wish I hadn't bothered to spend the time and money on this appointment. I would not recommend this to anyone. I was appalled at how the staff was nasty, the Doctor was totally rude and uninterested.
by Angry PT xxx.xxx.132.245
May 22, 2014
Was the provider's staff welcoming to you?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you recommend this orthopedic surgeon to others?
I Already Have
Did you feel that your waiting time was acceptable?
Absolutely
by Sherry xxx.xxx.237.76
March 04, 2014
Was this provider's staff friendly?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.237.76
January 28, 2014
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous xxx.xxx.209.75
February 05, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's staff friendly?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
November 30, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Yes
by Anonymous
October 18, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They gave me sufficient information to make a decision about my treatment plan. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I know that they have a lot of clients here so I understand that they many not remember my name every time, They always try to make the effort and for this I am grateful, but he also never reads my notes on my problem,or from my physical therapist.
by kent keefer
August 01, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They have really great customer service here. They always put their customers first, regardless of the situation. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by B.L. Mankins
June 08, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 24, 2011
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Map and Directions
1120 Professional Ct, Hagerstown, MD 21740