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Douglas Heinrichs, MD

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Douglas Heinrichs, MD
Douglas W Heinrichs & Assoc
(26 Reviews)
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5034 Dorsey Hall Dr Ste 103 Ellicott City, MD 21042
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.20.149
August 11, 2014
Does this provider maintain a professional appearance?
Absolutely
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
Was the temperature in the office acceptable to you?
Perfect
How would you compare this provider to others in his/her field that you have visited?
Better
by Anonymous xxx.xxx.140.35
April 29, 2014
Did this provider answer all of your questions?
Yes
Did this provider listen to your input and concerns?
Yes
Does this psychiatrist promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have helpful information available online?
No, just a basic listings page
by gjarboni xxx.xxx.171.50
January 09, 2014
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.248.54
October 29, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.64.50
May 08, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this psychiatrist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.252.30
April 16, 2013
Very helpful knowledgeable Doctor. Been with him a number of years, and would see him again. 1 point deducted because they are cash/check only, do not handle insurance payments, and do not do appointment reminder calls.
by BPD_Patient xxx.xxx.221.38
February 21, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever postpone your appointment?
Sometimes, a little too often
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.181.252
January 20, 2013
Clinically, I felt very safe in his care. Customer service is very poor. He schedules long vacations without any notice and minimal back up. You call and are told that he will be gone for three weeks. Good luck. If his office staff are off, it can be days before you can speak to an actual person. Office staff not accomodating or helpful. It's like she is doing you a favor. And he takes no insurance.
by Dan xxx.xxx.38.151
October 30, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this psychiatrist promptly return your phone calls?
Yes
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you refer this provider to a family or friend?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.155.185
October 15, 2012
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Map and Directions
5034 Dorsey Hall Dr Ste 103, Ellicott City, MD 21042