Albert Gordon, MD

Albert Gordon, MD
Abc Pediatricare Inc 8601 Veterans Hwy Ste 201 Millersville, MD 21108
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Consumer Feedback

(43 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Would you recommend this provider to others?
I Already Have
by Anonymous
July 13, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from.
by K****
July 11, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
July 11, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do other parents within your community respect this pediatrician?
Yes, they are respected
Was it easy to make an appointment with this provider?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 01, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
June 20, 2011
We have been patients at this office for over 6 years with 3 different children. I also had to take one of my girls to another office for a year because of an insurance change. The other office was a large well known practice in Howard County. I absolutely prefer Dr. Gordon. The staff have always been helpful, I have never had a problem making an appointment, and I have only 3 times had to wait more than 5 or 10 minutes at an appointment over the past 6 years. Dr. Gordon has so much knowledge and even though he's been practicing for a long time, stays current on everything. They have great information in the waiting room about current issues like car seats, sunscreen, etc. To the person who complained about the chairs... really? Maybe you need to re-evaluate your priorities! The chairs are fine and the waiting room is clean. I only wish the two nurse practitioners had stayed - they were just as fabulous. I am not sure about the new Dr. Kow... I don't know enough about her to have an opinion.
by Kara
June 15, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
May 27, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 25, 2011
We have been patients of Dr Gordon's for 6 years with 2 children we have never had a problem he is aways helpful and the staff is very nice. To the other comments Dr Gordon will sent your child to see another doctor if it is needed!And the chairs...who cares?They are basic chairs you will find in any office!
by A*****
April 26, 2011
They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. The chairs in the waiting room were pretty standard I suppose. They served their purpose while we were waiting, but it would have been nice if my child and I were a little more comfortable.
I would never visit them again. I was very disappointed. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They barely acknowledged me and rushed me in and out of the office.
by angry parent
April 25, 2011
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