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Franklin Israel, MD

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Franklin Israel, MD
Pediatrics At Chartley
(29 Reviews)
> Get Phone Number & Directions
23 Chartley Park Rd Reisterstown, MD 21136
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did you feel safe in this provider's care?
Yes
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by Anonymous
October 05, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. We've been going to them for over six years through four children and I feel very blessed to have found Dr. Israel, his wife, Darlene, and their wonderful staff!
by Myrthfui
August 25, 2011
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by Anonymous
August 23, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Are you going to visit this provider again?
Without a doubt!
Does the pediatrician over-treat your child for simple ailments?
Yes, even if it's a common cold, they run many expensive tests
by Anonymous
August 10, 2011
Did this provider answer all of your questions?
Yes
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 07, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 28, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
by Anonymous
June 14, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
No, it wasn't too loud
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
May 19, 2011
The waiting room had everything my child could ask for. TV's, toys, magazines.... and not just for younger kids but for adolescents as well. They always made sure that I wasn't in any pain. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They always take that extra step to make me feel special. I always enjoy my appointments here.
by MJ Dean
March 01, 2011
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Map and Directions
23 Chartley Park Rd, Reisterstown, MD 21136