It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.