Alan Smith, MD

Alan Smith, MD
Drs Smith & Guarinello 9692 Pennsylvania Ave Upper Marlboro, MD 20772
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.81.84
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.35.167
July 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.194.1
July 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by LsMommy xxx.xxx.25.162
May 29, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 03, 2012
I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They made the extra effort to make sure every question and concern I had was addressed. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. but they do get back to you.
by parent
January 09, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
by Anonymous
August 30, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
by Anonymous
August 26, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 17, 2011
I really love that they have plenty of doctors and nurse practitioners as back-up support for when the pediatrician is sick or unavailable. I feel a lot better knowing that someone will always be available when I need them. They always make an extra effort to be polite and courteous. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by clair
July 11, 2011
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