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Richard Franklin, MD

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Richard Franklin, MD
Richard P. Franklin, M.D., P.A.
(12 Reviews)
> Get Phone Number & Directions
21 Crossroads Dr Ste 215 Owings Mills, MD 21117
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
I need help with what won't upset my stomach everyday, all day long since my 4/6/15 gall bladder surgery. I feel like throwing up every day no matter what I eat.
by bell, patricia xxx.xxx.170.240
May 20, 2015
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this surgeon's staff friendly?
Yes
by Anonymous xxx.xxx.91.27
August 29, 2014
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Was the background music pleasant while you were in the waiting room?
No
by Anonymous xxx.xxx.67.130
July 09, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this surgeon answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.228.29
July 03, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel safe in this provider's care?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.98.239
June 05, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this surgeon offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Mary Miller xxx.xxx.140.16
February 15, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this surgeon have an entertaining selection of waiting room magazines?
Yes
Did you feel safe in this surgeon's care?
Absolutely! I knew I was being cared for by an expert!
by herb rosen xxx.xxx.237.54
February 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.32.202
May 23, 2012
I had a family member that was operated on by this surgeon and who died following the day after the surgery. I'm not in the medical field so I can't say whether it was a result of the operation or if it was just their time and to be honest I will never know. Since it may be difficult for me to be objective I am only going to report the following facts that I wished I had known before entrusting my family member to this doctor:

In a month's period following the surgery, I received several bills (3 or more) and it wasn't until over 1 month after my family member passed away that I received a call wondering why they had missed their one-week post-operative appointment despite the fact that the patient had called the doctor's office with complications the day after surgery. I strongly advise you to be cautious of a surgeon's office that is more on top of their billing than their patients.
by marine turtle
December 26, 2011
Was it easy to find parking at this surgeon's office?
Not really, but I found a spot
Did you feel safe in this surgeon's care?
Yes
Did this surgeon answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 13, 2011
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Map and Directions
21 Crossroads Dr Ste 215, Owings Mills, MD 21117