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Michael Morris, MD

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Michael Morris, MD
George Washington Health Plan
(3 Reviews)
> Get Phone Number & Directions
14955 Shady Grove Rd Ste 240 Rockville, MD 20850
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Expertise
2 star average for Expertise
Don't bother even calling them. They are the worst medical office I have ever encountered. I called in March to get an April appt. They called 2 days before the appt to cancel because of a personal matter. Instead of putting me down for the next appt the following month, the lady said she could get me in earlier by calling me for any cancellations. After 2 days, she stopped calling. I called back in May and got an appt for June. The Fri before my Mon 8:30 appt, they called again saying that Dr. Morris has a surgery scheduled for that morning, asking me to move it to 2:45. I told them I had to pick up my kids and the afternoon was not an option. She said that I can then come in at 9:30 and fill out papers while Dr. Morris gets in from his surgery. Went at 9:25 and was told my appt wasn't until 2:45. Then they had the nerves to tell me that they offered a 12:30, but I had declined and said I would be there at 2:45. You cannot tell me that I lied and took a 2:45 when I am a working mother of two and would never take an appt instead of picking up my children. Their office has wasted so much of my time and money. I kept taking time off work and rearranging my schedule for nothing. To make it worse, they never were apologetic. Can't really comment on the doctor since I never got to meet him, but if he is a reflection of his staff he is very unprofessional.
by Dee xxx.xxx.64.226
June 19, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.44.98
May 09, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 09, 2011
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Map and Directions
14955 Shady Grove Rd Ste 240, Rockville, MD 20850