Susan Moynihan, MD

Susan Moynihan, MD
Harbor Medical Group 1 Widger Rd Marblehead, MA 01945
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.50.248
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.4.95
August 09, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider answer all of your questions?
Yes
by Anonymous
March 02, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by mwm
February 22, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
October 24, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 22, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 10, 2011
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