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Arnold Hill, MD

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Arnold Hill, MD
(7 Reviews)
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320 Bolton St Marlborough, MA 01752
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 27, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 10, 2011
Would you recommend this provider to others?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 09, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 03, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 28, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too loud?
No, it wasn't too loud
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 25, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have helpful information available online?
Yes, but its hard to find
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
March 24, 2011
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Map and Directions
320 Bolton St, Marlborough, MA 01752