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Icon Dental
Icon Dental
(6 Reviews)
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97 Lowell Road Concord, MA 01742
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
Does this provider welcome questions?
Yes
Does this provider have a good professional reputation within your community?
Not really
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.227.216
August 25, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.221.211
September 18, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 03, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 28, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
by Anonymous
May 24, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider listen to your input and concerns?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Not really, they've recommended a few things I don't need
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
March 11, 2011
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Map and Directions
97 Lowell Road, Concord, MA 01742