Herbert Gilmore, MD

Herbert Gilmore, MD
Baystate Pediatric Assoc 3300 Main St, Pediatric Neurology Springfield, MA 01107
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you recommend this provider to others?
Yes
Did this neurologist answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.198.192
March 05, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.231.49
January 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by ramirez xxx.xxx.139.221
July 10, 2012
I would never recommend this provider to anyone. Many incredible doctors in Boston are a mere two hours away; definitely make the commute!! I always felt that I was working against him rather than with him. Dr. Gilmore gave me advice to severely limit my activities due to epilepsy (swimming, biking, unicycling, flying, *bathing*) because he made decisions based on sweeping generalizations rather than my individual experience. These judgements were later overturned by a world renowned doctor. He was condescending and nearly impossible to connect with on an emotional level and made it difficult for me to understand my position in relation with epilepsy. I have spent years of therapy trying to review these early experiences with epilepsy and trying to mellow this anger.
by purplepenguin xxx.xxx.25.123
May 28, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this neurologist answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 17, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
June 22, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
May 18, 2011
I don't know of anywhere else that would've taken better care of me. I had a great experience. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Their prices were very fair. The level of care you get for the price is outstanding.
by LS
April 25, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 10, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
April 07, 2011
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