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Ellen Jones Community Dental Center

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Ellen Jones Community Dental Center
Ellen Jones Community Dental Center
(27 Reviews)
> Get Phone Number & Directions
351 Pleasant Lake Avenue Harwich, MA 02645
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I had a tooth pulled around 12 noon today. I have taken extra strength tylenol and one dose of ibuprofen for pain and nothing is helping.
I call the clinic back around 5 30 pm and I was told they are already closed and there is no one on call for pain medication.
I
The Pain is an 8 my entire side of face hurts and throbs. I am disappointed that they pull teeth without coverage for problems such as this.
Very poor after care without concern for the patients.
by janet whittemore xxx.xxx.133.59
March 28, 2023
I had a wonderful experience at this dental center. All front desk and dental professionals were excellent.

It has been a few years since I have been there. I had to live off cape for a few years because of family death. Now I had to return to cape because of another death in my family. I want to return to this clinic asap for my dental needs.
by Patricia Lambert xxx.xxx.197.92
April 11, 2019
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.246.94
June 09, 2014
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.34.86
January 06, 2014
I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. Not only was I not able to watch TV during my dental procedure, I couldn't even read a magazine or look out the window. I was extremely bored the entire time. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. I had several questions, but they didn't all get answered. I could have definitely used more information. I was worried that the veneers and fillings I got would fall off quickly, but they lasted exactly as long as they were supposed to. They did a good job putting them on. The questions asked were not applicable. My review draft is not what I wanted to say. A couple of people who answer the phones are so uninformed that I just wasted my time today; she didn't care why I was coming though I explained...thus, the dentist (who is mostly great) didn't know why I was there and I needed to make another appointment to do what needed to be done which will probably delay the procedure that needs to be done for another month. Train your people! Let them know what a consult is; what has to be done to have oral extractions (paperwork/paperwork/x rays). Other than that, I have no complaints. And I have no idea how they treat their staff. And, I usually wait 5 to 15 minutes (the only options were they ruined my day or they took me right on time). Who writes these questions?? Because they're dumb.
by dentalphobic xxx.xxx.132.253
December 02, 2013
Would you recommend this dentist to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.156.208
November 21, 2013
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.5.96
April 01, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this dentist friendly?
Extremely Friendly
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider promptly return your phone calls?
Yes
by shp277 xxx.xxx.4.250
January 21, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.77.221
November 20, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous xxx.xxx.84.201
October 26, 2012
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Map and Directions
351 Pleasant Lake Avenue, Harwich, MA 02645