Novack Neal Dentist

Novack Neal Dentist
Novack Neal Dentist 1092 Main Street Holden, MA 01520
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Consumer Feedback

(4 Reviews)
A unhappy ending after responding to Dr. Novak's tv ad about being "the solution" with mini-implant services.
Issue: missing teeth & one that is crumbling.
I drove 1+hr to get to them, and ended up there almost a whole day following a 12hr overnight work shift.
I waited nearly an hour past my appt time, and then later, waited in my car again another hour before anyone could speak with me re: a care plan. Dr. Novak was condescending, lecturing rather than using his limited time with me to present a positive plan, I was passed through the hands of 5 staff members while there, the place was a ZOO and the tiny neglected building was crammed with equipment and messy clutter.
I overlooked all this, as they said COVID had caused a scheduling mess, but then was made to feel that I was demanding & they couldn't work with me because I expected them to reply to my follow up to get my 1st treatment appt scheduled.
I feel that I dodged a bullet in the office mgr's rejection of me as a client.
by Dodged a bullet xxx.xxx.185.214
April 13, 2021
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.183.144
June 28, 2012
Front line staff with personality disorders always make difficulties for patients. Do not become a punching bag for these bullies. There are plenty of dentists around with the same good skills and fancy equipment. i am staying away. Far away. For ever.
by endel bendel xxx.xxx.182.126
May 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.209.114
April 16, 2012
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