It was easy to get the appointment time that worked for my schedule. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always take that extra step to make me feel special. I always enjoy my appointments here. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They knocked before entering the exam room, and even waited for me to reply that I was ready before entering. They really respected my privacy.