Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider seem irritated to be working with you?
No, they were polite