It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was easy enough to locate. I didn't have too much trouble finding it.