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Luz Martin, MD

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Luz Martin, MD
(10 Reviews)
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299 Carew St Ste 300 Springfield, MA 01104
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this psychiatrist's office clean?
Yes everything was neat and sterile
How would you compare this psychiatrist to others in his/her field that you have visited?
Among the best I have seen
Did this provider prominently display their diplomas or business license?
Yes
Was this psychiatrist's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.16.65
July 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Yes, they went above and beyond
Did this psychiatrist answer all your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this psychiatrist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.199.91
April 26, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.207.72
August 13, 2012
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Did you feel safe in this psychiatrist's care?
Yes
Did this psychiatrist answer all your questions?
Yes
by Anonymous
March 05, 2012
Did this provider use excessive foul language?
No
Was this psychiatrist's staff friendly?
Not one bit
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous
February 16, 2012
Did this psychiatrist use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
December 09, 2011
Getting an appointment with them couldn't be easier. They're always able to give me the appointment time that works for me, and I never have to worry about taking off work or trying to squeeze it in my busy schedule. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I see Dr. Eskander, who is very professional and caring. He clearly either remembers or reviews my chart in advance. The secretary is very polite and helpful.
by Anonymous
December 06, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
How would you compare this psychiatrist to others in his/her field that you have visited?
The worst I have seen
Does this psychiatrist give unbiased advice?
No. I didn't trust their motives.
by Anonymous
October 25, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
No, it wasn't too loud
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this psychiatrist's office easy to locate?
Fairly Easy
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 12, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 16, 2011
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Map and Directions
299 Carew St Ste 300, Springfield, MA 01104