Robert Kelley, MD

Robert Kelley, MD
20 Hope Ave Waltham, MA 02453
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.83.104
August 07, 2012
Did this psychiatrist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did this psychiatrist have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 27, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this psychiatrist leave you unattended for an extended period of time?
I was left alone for awhile, but it wasn't too long
by Anonymous
August 15, 2011
Was this psychiatrist friendly?
Polite Enough
Was this provider's staff friendly?
No, they were rude
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
August 04, 2011
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