Matossian Karekine DMD

Matossian Karekine DMD
Matossian Karekine DMD 222 Waverley Avenue Watertown, MA 02472
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Honestly, couldn't be happier with excellent dental work Dr. Matossian provides. This small friendly office delivers a personal touch with friendly and helpful support. The office runs smoothly and Sandy the receptionist and Cathy his right hand women are a perfect fit working with Dr. Matossian o create a very calm and caring environment. Believe me, i do not like going to the dentist, but i feel safe here. Not related to this small business at all, but thought I'd share my experience thus far.

by Diane C. xxx.xxx.116.14
October 17, 2017
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous xxx.xxx.243.6
May 16, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was this provider's office too loud?
No, it wasn't too loud
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.96.21
March 08, 2013
Was the dental equipment clean?
Absolutely! It looked brand new
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider have reasonable prices?
Absolutely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Lester xxx.xxx.234.202
December 14, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.1.110
October 24, 2012
Dr. Matossian's staff are so rude and treat you like you are the scum of the earth. I went in to get my teeth looked at and unfortunately had problems with my insurance information. After getting the women at the front desk what she needed she proceeded to give me an attitude and wave me away with her hand while huffing and puffing. Once I was called into the room she apparently called to me from her desk to ask me when the last time I used my insurance and then when I didn't answer her she walked in to the room with an attitude. Once I answered her question she proceeded to ask me what I was there for and after telling her I wasn't really sure because it wasn't just a cleaning and that I was having issues with my teeth she walked out all angry throwing her hands up saying "No one knows whats going on now do they?" After everything was said and done and driving 45 minuets to just be treated like crap I took my stuff and left without even seeing the doctor. I would never recommend any one to go there, especially after the disrespect I had received.
by Me xxx.xxx.135.6
September 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.95.218
April 05, 2012
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous
May 12, 2011
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