Brockton Oral & Maxillofacial Surgery Inc

Brockton Oral & Maxillofacial Surgery Inc
Brockton Oral & Maxillofacial Surgery Inc 1351 Main Street Brockton, MA 02301
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Value
2 star average for Value
Good people. One of the best customer service experiences I've had in my lifetime, and I'm creeping up on 60yrs now, so I know plenty about good AND bad customer service.

From start to finish on 9/9/21 the BOMS team (in order of appearance: Rachel, Sandy, Dr. Chuang, & Jenn) could not have made me feel more at ease. I can not recommend these folks enough!

Thank you for your courtesy & professionalism, guys.

- Kevin
by Kevin xxx.xxx.245.92
September 20, 2021
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 07, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 22, 2011
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider rush your appointment?
No
by Anonymous
March 18, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
March 15, 2011
Im 30 yrs old and had 4 wisdom teeth to be removed and d only place that accepted masshealth was this place. set up d appt for Nov. 19 @ 10am and was mad scared d day before cause was never put to sleep before and i was also thinking about d aftermath. Therefore I come online looking for Dr Goveias reviews and only found one by lulula1428 and got more worried.

But when I stepped into d procedure room d people were very corteous unlike lulula said and d doctor performed an outstanding job.As a result, my jaws didnt swell, only had pain for a day and didnt need pain meds....just antibiotics to prevent infection

D guy is good at what he does period.
by anilucas79
November 24, 2009
I went to get a tooth extracted on 4/8/09 by dr. gerald goveia. It was the worst experience of my life. I was supposed to be put under general anesthesia, and be sleeping for the procedure. They administered the meds and nothing happened. I never went to sleep and I felt every pull, tug, break, and anything else you can feel under those circumstances. I was screaming for them to stop because of the pain...EXCRUTIATING PAIN!!! He told me to shut up and that he had patients that were in the waiting area that could hear me. To be honest I hope they did. He is nothing short of a butcher. He completely tore my gum apart requiring stitches and also had 4 people restrain me even though I was begging and screaming to have them stop...needless to say they didnt and i only recieved 1 shot of novacaine as if i was just getting a filling. I will never go back there and I am looking for legal counsel to pursue the damage emotional and otherwise that he and his staff caused. He should have his license revoked. he is a hack and dont go to this man!!!
by lulula1428
April 08, 2009
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