Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs