Testen Robert D DDS

Testen Robert D DDS
Testen Robert D DDS 20500 Seneca Meadows Parkway Suite 2400 Germantown, MD 20876
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
2 star average for Environment
Expertise
1 star average for Expertise
Staff
2 star average for Staff
Recommended
1 star average for Recommended
I really wish I had seen some of these reviews before it happened to me. I have 3 children who have been going to Dr. Bob's and they stopped taking my insurance and didn't let us know. Only when we showed up for our appointment, did they let us know we owed them $800 dollars. Without a beat, they asked how we would be paying for it. I told them they weren't going to see any money today, they did not let us know that their cleanings were no longer free.
I have always found their staff to be extremely rude. Please people, don't be enticed by the colors and fish tank. They are rude and inconsiderate.
by Anonymous xxx.xxx.89.25
November 14, 2013
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
August 30, 2011
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