Directory > Providers > Eye Care > Ophthalmologist > MA > Newton Lower Falls > Miriam Dougherty, MD > Reviews

Miriam Dougherty, MD

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Miriam Dougherty, MD
(38 Reviews)
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2000 Washington St Newton Lower Falls, MA 02462
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous
September 27, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 12, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
September 12, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 18, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Anonymous
August 04, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 13, 2011
Was this provider's staff friendly?
Friendly Enough
by Anonymous
June 30, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 21, 2011
Does this provider give unbiased advice?
Yes
Was this provider's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have reasonable prices?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 17, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 01, 2011
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Map and Directions
2000 Washington St, Newton Lower Falls, MA 02462