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Stuart Brown, DDS

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Stuart Brown, DDS
Owings Mills Dentistry
(17 Reviews)
> Get Phone Number & Directions
10995 Owings Mills Boulevard, Suite 218 Owings Mills, MD 21117
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Awful! Rude customer service. Was called out of my name by receptionist for no reason. Very unprofessional arrogant people. My family will never return to this place. They are also money hungry and disingenuous.
by Sherry Grant xxx.xxx.161.36
May 18, 2017
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all.
Dr. Brown was very personable and I felt very comfortable under his care. I had a root canal and a bridge put in and had no issues what so ever. I have moved alot over the past few years and Dr. Brown was the best dentist I have seen. Period. The staff was friendly and accomadating. I saw Dr brown back in 2006/07.
by Anonymous xxx.xxx.246.23
May 11, 2013
They gave me a little information about fees and payment plans before my treatment, but not enough. I wish they had gone over it more thoroughly with me. I probably would have decided to not do the treatment. They were late a few times to my appointments and always waited on multiple patients at the same time, delaying my care. I often presented with cold sores/fever blisters after their care. After going to see another Dentist because I moved; I found that many procedures this office performed were done improperly and in many cases unnecessarily. I was disappointed that I put my trust in this dental practice and now feel like I have been had. Many hours in the dentist chair and dollars down the drain. Definetly would NOT reccomend.
by Disappointed Patient xxx.xxx.251.28
January 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.228.20
August 20, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.46.186
June 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.178.8
April 19, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
December 27, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
December 16, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider have a good professional reputation within your community?
Not really, it could be better
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
October 24, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Joseph D
October 08, 2011
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Map and Directions
10995 Owings Mills Boulevard, Suite 218, Owings Mills, MD 21117