Harlene D Sandler DDS

Harlene D Sandler DDS
Harlene D Sandler DDS 15005 Shady Grove Road Rockville, MD 20850
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I took my daughter for tooth extraction and one of them was on top of the nerves. They told us to do a 3D x-ray that costs $480 of my pocket and without it she can not extract. After the x-ray, she did not even know how to analyze the x-ray in computer and searching for the buttons to see what was going on. I decided to go to another doc in Elk ridge and he did the same x-ray for free w/o even doing the surgery.
Eventually the same doc had my daughter's tooth extracted w/o any issues.
by MOHAMMAD ALI xxx.xxx.176.53
April 02, 2018
GREAT EXPERIENCE! I am not comfortable with dental work, which has caused me to neglect my teeth for at least 20 years. I walked in to Dr. Sandler's office (nice atmosphere) anticipating only a consultation visit and ended up actually having the procedure done. Dr. Sandler and her staff were kind, understanding and patient. Dr. Sandler explained the procedure -- what I would feel and how to keep myself calm. A nice touch was they played music you liked during the procedure, which really helped the atmosphere. Also, great Halloween decorations and 3D wall art.
by EMT xxx.xxx.19.232
October 22, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.179.164
May 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.251.45
July 06, 2012
I was scheduled to have 4 teeth removed, and they billed me for all the charges with that. Due to medical complications only one tooth was removed. I asked for my money back since Joanie insisted it would remain as an overpayment on my account, and was told it was already 'processed'. Once my insurance company paid Dr. Sandler's office, I would receive my refund. What kind of office does that? What kind of procedures are these? I've reported them to every agency I can and will take them to small claims court if I don't get my money refunded.
by Lauren xxx.xxx.41.48
January 31, 2012
They never left me for an extended period of time and I never felt ignored. I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Andrea
September 09, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 08, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous
June 10, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
April 15, 2011
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
No, it wasn't too loud
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
March 01, 2011
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