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Glen A. Kan, DDS

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Glen A. Kan, DDS
Glen A. Kan, DDS
(19 Reviews)
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10801 Lockwood Drive Silver Spring, MD 20901
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I really liked the dentist but I found that the woman who did my cleaning wasn't very gentle at all. My mouth hurt once she was done and then I ended up getting a sore in one of the areas that hurt .
by Bellagosa xxx.xxx.7.123
August 11, 2014
Dr. Kan fixed a problem I had with a bad crown and did another crown that I can't even tell is in my mouth - I have been very pleased. He upgraded his office staff in the past few years so the professionalism has improved greatly. I would definitely recommend Dr. Kan.
by margaret xxx.xxx.223.10
March 28, 2014
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was the dental equipment clean?
Absolutely! It looked brand new
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.69.201
June 13, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by N. Jordan xxx.xxx.65.130
January 24, 2013
Dr. Kan runs a very professional practice with an experienced and efficient staff. His modern office is clean, orderly and pleasant. Appointments for both dental work and cleanings have always been right on time. On several occasions when problems were identified, Dr. Kan was able to add on time and perform the required work right away, unlike my experience with previous dentists who would have required a return visit for the same work. A contributing factor is undoubtedly Dr. Kan's great expertise, which allows him to work both thoroughly and more rapidly than any other dentist I've known. As someone with little pain tolerance, as well, I've found Dr. Kan's work to be as pain-free as possible. Having generally enjoyed great dental care in my forty or so years in Montgomery County, I have no problem saying that Dr. Kan is one of the very best!
by JYK xxx.xxx.230.80
January 13, 2013
Dr. Kan is a great dentist. Staff is great just that his hygiene person talks alot and talks about stuff she should not be talking about. She does not know the rules about patient confidental
by Anonymous xxx.xxx.125.89
October 08, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.35.7
September 26, 2012
BEWARE!

I was pleased with the service I received from Dr. Kan, but had significant issues with respect to billing.

Although I have dental insurance (two dental insurances, in fact), I was asked to pay up front for services until my insurance paid up. This seemed a little strange to me, because I've never had to do this before. After the insurance received the claim, it was denied because it was not billed correctly. In the end, I had to actually work with my insurance companies to figure out hot to get things straightened out. The claims were finally processed, and - doing the math - I figured out that I had overpaid significantly for the services and was owed a refund. I called the office and requested a refund, but was told that we were squared up; that I had paid what I needed to, but would not have any portion of my payment refunded. I did my research (checking with dental insurance companies) and called back to tell Dr. Kan's office that I should indeed get in a refund and that I could produce evidence that I was owed one. They finally agreed to send me the refund. If I had not raised hell about it, I would have been out $165. This whole process took approx. 4-5 months and was a real headache. The whole thing seemed really shady. I won't be going back!
by Critical Consumer xxx.xxx.35.7
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.94.71
February 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.252.120
January 25, 2012
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Map and Directions
10801 Lockwood Drive, Silver Spring, MD 20901