Lisa Manz Dulac, MD

Lisa Manz Dulac, MD
Eastside Dermatology 20030 Mack Ave Grosse Pointe, MI 48236
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
She was in and out of the room in 2 mins. I wasn't able to ask questions or anything. Second appt was the same and it cost me a total of 300.00.
Gals at desk said they weren't making any money and was glad I had a 35.00 co pay. Also messed up my insurance. Not happy!
by me xxx.xxx.32.246
July 12, 2016
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.213.43
April 29, 2014
I imagine she is a nice person..hard to tell she spends so little time with you...BUT in my opinion a terrible doctor. I was diagnosed with a serious condition. She had her office person call and tell me about it. They left out critical information that I found out only by looking at the pathology report in my on- line chart at the hospital where the results were sent. If I hadn't, I would have waited two plus months for her to treat it (her office said she didn't have any time sooner). When I talked to my primary care physician about this she said I should get it taken care of right away. I made an appointment with another dermatologist who got me in immediately. Dr. Manz Du-Lac's cavalier attitude (or incompetence, I'm really not sure which) could cost a person their life, and to me is very serious. If you are looking for a dermatologist for beauty issues, I'm sure she is fine, but for anything serious, I would recommend staying away from this doctor.
by sandra xxx.xxx.104.28
July 18, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.55.84
November 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.113.132
September 10, 2012
They ignored my questions and my appointment seemed rushed. Their staff was friendly enough, but they didn't go out of their way to help me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I saw the doctor for less than 60 seconds. She did not even look at me. She angrily squirted a mole with a substance because I insisted I wanted it treated. Over her shoulder as she left the room, she said it would fall off in a few weeks. There was no biopsy done. The mole was sore-it fell off in three weeks and a larger different appearing lesion grew in its place. I will have it investigated by another group. I will never return to this group. They should not be in practice. I have never reported a physician before but this practice deserves it.
by Paula Lebryk xxx.xxx.224.246
August 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.7.190
July 24, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this dermatologist friendly?
Extremely Friendly
by Anonymous
January 25, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
January 16, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this dermatologist friendly?
Friendly Enough
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 19, 2011
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