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James W Clark Ms DDS

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James W Clark Ms DDS
James W Clark Ms DDS
(23 Reviews)
> Get Phone Number & Directions
3100 East Eisenhower Parkway Suite 200 Ann Arbor, MI 48108
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.17.5
May 02, 2013
I took my 3 year old for his first dental appointment and he was completely traumatized. The staff refused to let me back into the examination room with him, but assured me if he became distressed that they would retrieve me from the waiting room. After they completed the service the presented me my child in hysterics. The hygienist informed me that he cried through most of the procedure, had to be restrained, and was crying "no no" repeatedly. She said they "couldn't stop" so they put a device in his mouth to prop it open and continued through his cries. At no point was I ever alerted to what was happening with my child. I drove home listening my 3 year old sob and whimper "dentist is NOT nice!" Hours later he still was extremely shook up about it, so I called and spoke to Dr. Clark. He claimed my child was never restrained and didn't seam all that upset to him, a completely different story than I was originally told. When I told him how upset my kid was, he replied that "most kids get over it." I asked him IF we were ever to return if he would allow me to witness how my child was being treated in the examination room, and he continued on with his mantra of "in my experience, kids do better without their parents present" and "it's our office policy."

The procedure should have stopped when my child became upset and I should have been brought in immediately. So now I have a young child who had a terrible first dental experience and is terrified to go back to the dentist and I have no clue what really happened. I will never bring my child somewhere where the parent is not allowed to view the procedure again. I should have listened to my gut when the policy felt like a giant red flag. I just hope the experience doesn't color his future dentist visits when we go to our next dentist.
by Heather xxx.xxx.88.243
March 13, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Does this provider remember you and your circumstances at every appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was the dental equipment clean?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Alicia xxx.xxx.115.192
February 01, 2013
Did your teeth cleaning feel rushed?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.169.128
January 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.6.58
August 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.253.17
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.8.118
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.244.133
March 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.179.159
March 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.104
February 07, 2012
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Map and Directions
3100 East Eisenhower Parkway Suite 200, Ann Arbor, MI 48108