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Paul Walk, MD

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Paul Walk, MD
Battle Creek Family Practice
(11 Reviews)
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126 College St Apt A Battle Creek, MI 49017
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Does this provider have helpful information available online?
No, just a basic listings page
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Friendly Enough
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.2.138
May 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.96.165
May 14, 2012
The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Everyone in my community knows that they are the absolute best in the field.
by Cindy Peavey
February 20, 2012
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
October 31, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
October 21, 2011
They never left me for an extended period of time and I never felt ignored. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Lynn Newell
September 18, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
July 20, 2011
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
July 15, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
June 03, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 29, 2011
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Map and Directions
126 College St Apt A, Battle Creek, MI 49017