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Rand E McKinley DDS

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Battle Creek, MI

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Rand E McKinley DDS
Rand E McKinley DDS
(5 Reviews)
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882 Capital Avenue Southwest Battle Creek, MI 49015
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
3 star average for Staff
Recommended
5 star average for Recommended
For over 15 years we have been treated with respect and professionalism. Repeatedly they have made time for me and my husband with emergency dental needs. The staff are caring personable. They can discuss our dental and insurance history seemingly from memory and have worked tirelessly to satisfy insurance requirements. Really appreciate the loving treatment by everyone in the office and their choice of music. 😊
by Andrea xxx.xxx.237.77
October 01, 2022
The office staff is always friendly and helpful. My husband and I have gone here for years. On multiple occasions they have seen us immediately If we had an emergency. The medical staff work with us together to balance treatment plans, financial issues and greatest need. Very much appreciate their empathy, technical skills and how they take their time to explain the options and answer questions.
by Andrea xxx.xxx.237.77
May 05, 2022
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
I was so nerved up & scared over having to have my upper teeth pulled & an upper plate. I went in for a denture fitting a couple days ago & Dr. McKinley was so kind, understanding & he really took his time talking to me. Before I left his office, I knew it was all going to be just fine. I am completely at ease & very lucky & happy I have him doing this dental work for me !! He understood my fears & walked me through them. He never once got upset with me, instead, he smiled & put me at ease. And the staff, they are such wonderful, kind & understanding people as well. This is such a fantastic, compassionate & caring office that it makes visiting the dentist enjoyable !!
by Terri S. Koch xxx.xxx.148.253
March 02, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were absolutely amazing and make others in the same field look like beginners. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Kody Palmer
November 04, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Highly recommend Dr. McKinley!
by Lynn
September 19, 2011
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Map and Directions
882 Capital Avenue Southwest, Battle Creek, MI 49015