Kenneth Steibel, MD

Kenneth Steibel, MD
Fenton Family Medicine 445 N Fenway Dr Fenton, MI 48430
Add a Review

Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did this doctor answer all of your questions?
No, I left confused and frustrated
Would you recommend this doctor to others?
If I Had To
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Friendly Enough
Did this provider take time with you at your appointment?
Mostly yes
by jane doe xxx.xxx.144.219
November 17, 2014
This Doctor's staff is the rudest, most unprofessional group of people I have ever dealt with. They tell you they are taking care of it (calling in prescription, calling in home health care) and when you go to pick up prescription it hasn't been called in. Call office again and told "Oh, I lied." Call to find out if they have contacted home health they are snotty with me and then hung up on me. When we get this all straightened out we will be looking for a new doctor. I'm not dealing with this office staff any longer
by LLH xxx.xxx.113.87
September 12, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 04, 2012
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 10, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 02, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office too loud?
No, it wasn't too loud
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 17, 2011
Add a Review