Marshall Wickens, DO

Marshall Wickens, DO
Marshall Wickens DO 207-B S. CHESTNUT ST Reed City, MI 49677
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
great service
by Terry xxx.xxx.219.24
May 23, 2016
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Mostly yes
by Anonymous xxx.xxx.150.251
August 15, 2014
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Anonymous xxx.xxx.4.60
April 16, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.199.69
October 25, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.152.234
June 04, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this family doctor use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.100.43
April 04, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 13, 2012
Was this provider's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
December 23, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 12, 2011
Does this provider promptly return your phone calls?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
November 14, 2011
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