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Groves & Fender Family Dentistry

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Groves & Fender Family Dentistry
Groves & Fender Family Dentistry
(8 Reviews)
> Get Phone Number & Directions
123 Churchgrove Road Frankenmuth, MI 48734
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
If I could give ZERO stars, I would. Very unprofessional. Improper billing. Sent to collections over $58 that was never billed to me. Now they won't see either of my kids over $58. That's fine. I'll take services elsewhere and will be happy when I don't have to call to tell you how to bill my claim properly after every service.
by BL xxx.xxx.83.121
July 02, 2019
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Stan and Diane xxx.xxx.85.150
March 24, 2014
Drs. Groves and Fender are terrific dentists. I've been a patient with Dr. Groves for many years now and have never had a bad experience. Mary, my hygienist is wonderful as well. Going to the office is like visiting family friends. They are always concerned about your well being and take the time to listen to your needs. I've referred several people in my family to see him. Groves & Fender Family Dentistry is highly recommended by me.
by Rich L xxx.xxx.131.146
October 01, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.17.42
October 22, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Ashley xxx.xxx.2.228
September 26, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely return.
by Anonymous xxx.xxx.213.218
August 13, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 19, 2011
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Map and Directions
123 Churchgrove Road, Frankenmuth, MI 48734