Robert Riley, MD

Robert Riley, MD
Michigan Medical 4100 Lake Dr SE Grand Rapids, MI 49546
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I don't know of anywhere else that would've taken better care of me. I had a great experience. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by jim xxx.xxx.21.136
December 13, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.167.213
February 17, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
Yes, extremely spacious
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.114.253
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.251.244
May 16, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
December 20, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was the waiting area spacious?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
November 14, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider promptly return your phone calls?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider have reasonable prices?
Yes
by Anonymous
September 14, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
September 08, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were you able to relax during your appointment?
No, I was on edge
Did you feel safe in this provider's care?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 03, 2011
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