NO ETHICS/PERSONAL/PROFESSIONAL RESPONSIBILITY/STAFF & DRS. BEWARE—15+ YEARS! Dr. E. Wheeler & all 3 owning Drs 15+ yrs of care, dismissed me as patient b/c Dr's. receptionist/20 yrs, lied when I explained steps I was ordered to follow by Dr. to protect me from CV-19 exposure as MI Law required me to personally pick up script at Dr's. office.Receptionist was upset to deviate normal protocol, thus retaliated & lied. I gave No disrespect on my part. Dr. Wheeler dropped me & never investigated or fired her Reception for lying. No valid reason.This same incident happened twice—again at time of next refill.Unfortunately I hadn't reported 1st incident at the time.Another CIMA patient was a witness.I have no choice but to lose my Dr. I'm 65 y/o & Drs'. policy is, if patient is dismissed, no Dr. in practice will take you--guilty or not. I know they didn't investigate b/c I was asked to investigation meeting w/ witnesses to both issues.Meeting held, but I WASN'T asked--just mailed letter.Office Mngr believed me & offered a Nurse Practitioner. Had to decline b/c my med. issues need Dr. with extensive knowledge/experience.Office itself has other issues.Can't recommend.They are 100% UNPROFESSIONAL, INHUMANE, UNETHICAL when most needed. Dr. W knows better than to believe I would do anything out-of-line/disrespectful. All this, w/ HEALTH ISSUES, NO DOCTOR, during worldwide PANDEMIC. A true nightmare from start to finish. After 15+ yrs, they didn't give me the common curtsey to ask what might have happened, as ‘their patient’. I also never owed $1 to the practice—ever. The 3 Dr.s owning CIMA know there is ‘a situation’, but don't care. They won't mediate to find the truth or confront responsibIlity. Drs. need to be reminded that their 1st obligation to their patients is to 'Do No Harm...' but, It never occurred to me Doctors would need to be taught to 'CAUSE No Harm'. PATIENTS BEWARE.
Update: 11/30/20; inspired by the scope of these circumstances, PROPOSED ‘PATIENT'S RIGHTS’ polices were submitted to the Michigan State House of Representatives and are being researched for the purpose of developing legislation to be brought before the Michigan State Legislature so that doctors are capable of being held responsible for the actions of their unlicensed medical staff members, also for patients to have the ability to hold directly responsible, unlicensed staff members professionally, etc., for misdeeds and actions causing any kind of adverse effects to the patients in the practice they are employed by /contracted with.