They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. It was easy to get the appointment time that worked for my schedule. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.