I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The chairs in their waiting room were definitely above average. I was comfortable. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Dr. Judge was thorough in his exam and answered all my questions. 5 stars all the way!