Thomas Keating, MD

Thomas Keating, MD
Central Michigan Orthopedics 211 S Crapo St Mount Pleasant, MI 48858
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.240.1
June 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Cheryl xxx.xxx.218.31
March 15, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider friendly?
Yes
by Anonymous
January 05, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you refer this provider to a family or friend?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 17, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 11, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem irritated to be working with you?
No, they were polite
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 16, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
August 04, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
July 26, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too loud?
No, it wasn't too loud
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
June 03, 2011
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