After I told them that I'd like to seek a second opinion, not only did they not get upset, they encouraged it. It made me trust them and their motives all the more. Everyone in my community knows that they are the absolute best in the field. They were very kind and professional, and never made me feel like I was a bad parent even if I disagreed with them on some parenting issues. They knew what a difficult task it was to be a parent, and made sure they encouraged me.