Dionisia Sy, MD

Dionisia Sy, MD
Downriver Pediatrics 23050 West Rd Trenton, MI 48183
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Parents should really take a good look in the area and research for more parent friendly office staff. The doctors and nurses are trained and very compassionate, although front office could be more accepting and better trained on handling individual needs. Be aware of policies and other fine print, this office doesn't meet expectations when you need it most. You CANNOT make an appointment for your sick child ahead of time, you must call early am the same day and MAYBE you can get in. This system isn't convenient for busy home or working parents. Once you have an appointment, Be pre-paired, for long wait time.
by Mommie need to know xxx.xxx.2.230
March 24, 2015
Did you leave the office feeling satisfied with your visit?
Yes
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was the provider's staff welcoming to you?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did this pediatrician have bright, child-friendly examining rooms?
Not really, they should have made more of an effort
by Delisa Beavers xxx.xxx.243.210
March 17, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
by Anonymous xxx.xxx.149.242
October 09, 2013
I didn't have a very good experience with this practice. After waiting an hour to see a Dr., she didn't address our concerns that were discussed at a previous visit with a different doctor. When I asked to schedule another appointment with a Dr. we had seen before, they wouldn't schedule anything because we had to see every doctor to make us "feel more comfortable if one wasn't available." I get it - but I asked to make another appointment when that Dr. the I wanted was available! As a result, we're going to a new practice with doctors that will address any concerns we have.
by Anonymous xxx.xxx.154.210
August 21, 2013
The office staff is HORRIBLE and RUDE- they act like they are the doctors and try to handle things before you even see the doctor. I have had issue after the issue the doctors say one thing and the office staff say another. They went 4 months treating my daughter for something she didn't have with antibiotics she didn't need. It's a unorganized, poorly run office. DO NOT take your children there- I felt like they thought I had no clue what I was doing as a parent. I would advise you too look elsewhere- PLEASE. Don't let this horrible office see your babies. The office staff alone is the first problem- then all the doctors all say something different and you never know what the right thing to do is. I BEG YOU DON'T GO HERE
by Unhappy xxx.xxx.246.146
January 31, 2013
Every time I go they make me wait over an hour and a half with a two year old. Wellness checks are okay but they rarely acurately diagnose my daughter on the first visit. I feel stressed and exhausted by the time I leave the office. I am switching doctors.
by Anonymous xxx.xxx.25.238
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.57.195
May 16, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider give unbiased advice?
Yes
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 01, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
October 25, 2011
Was this provider's office clean?
It could have used some cleaning
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 20, 2011
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