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Clausen Donald J DDS

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Clausen Donald J DDS
Clausen Donald J DDS
(5 Reviews)
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825 Nicollet Mall Minneapolis, MN 55402
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by happy xxx.xxx.136.218
June 16, 2012
While the services provided by Dr. Clausen were very high-quality and the technicians/assistants friendly and professional, I was charged over $100 for an X-ray that I never had in 2008. When I brought it up to "Sherry" in Dr. Clausen's office, she said she would look into the billing and get back to me. I never heard from her again, so I called back several months later for a status, and she said she didn't recall ever speaking to me. I gave her the info again, and again, never heard back. I'm very disappointed in their billing practices. To charge someone in error for a service and then never reverse it is the same as stealing in my opinion.
by Heather
September 12, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
June 01, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the dental equipment clean?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous
April 11, 2011
They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I always have the best experience every time I have an appointment here. Although I have not had anything to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Happy Camper
March 21, 2011
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Map and Directions
825 Nicollet Mall, Minneapolis, MN 55402