Stephen Higgins, MD

Stephen Higgins, MD
Kalamazoo Ophthalmology Pc 3412 W Centre Ave, Kalamazoo Ophthalmology Pc Portage, MI 49024
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this provider friendly?
Friendly Enough
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Would you recommend this provider to others?
If I Had To
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.248.219
November 18, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to make an appointment with this provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider late to your appointments?
No, they were on time
by Jackie xxx.xxx.17.39
October 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.1.141
September 14, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.0.103
July 18, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Would you recommend this ophthalmologist to others?
No
Would you refer this provider to a family or friend?
No, I wasn't impressed
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 08, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you recommend this ophthalmologist to others?
I Already Have
by Anonymous
December 16, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
April 07, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
March 08, 2011
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