They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I don't know of anywhere else that would've taken better care of me. I had a great experience.