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Steven Cajigal, DDS

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Steven Cajigal, DDS
Jefferson County Dental
(24 Reviews)
> Get Phone Number & Directions
838 Arnold Commons Arnold, MO 63010
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Consumer Feedback

(24 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Do you think that the provider's staff are well trained?
No
Did a staff member acknowledge or greet you when you entered?
No
Did this provider seem knowledgeable and competent?
No
by Anonymous xxx.xxx.131.31
February 07, 2016
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider answer all of your questions?
Yes
by Bac xxx.xxx.60.49
November 19, 2013
I feel like my appointment was pointless. I left with more problems than I came in with and I think I'd rather have all of my teeth knocked out than to go back, even if this was the last dentist in Missouri.
by Anonymous xxx.xxx.9.87
May 08, 2013
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I had to wait quite a while for my appointment. I was very disappointed.
by Anonymous xxx.xxx.64.237
May 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.239.15
February 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.230.250
February 16, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 19, 2011
I dealt with Jefferson County Dental for a few months as I got some important dental work done but, similar to what a previous review mentioned, I was told I would be charged the $45 sterilization fee. I contacted my insurance, DeltaCare, and was told that I could not be charged for a sterilization fee. JeffCo Dental insisted but claimed they would contact my insurance and figure it out. They did not do this but, instead, continued to try to charge me for this. I kept questioning them and, along with growing ruder, they lied and told me at my last visit that they were dropping my insurance carrier, basically "goodbye don't come back." I won't, not just because of the money conflict but because they also filled the wrong cavity at the last visit, likely from viewing an xray upside down and then refusing to correct the initial assessment (the tooth that needed to be filled is the same tooth but on the bottom rather than top jaw), and now the tooth that did need work is having issues. Thanks for nothing.
by They know who I am.
November 27, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have helpful information available online?
Yes
by Anonymous
November 23, 2011
My family has belonged to a dental plan for several years and gone to the Jefferson County Dental clinic, recently with Dr. Steven Cajigal. Spring of 2011 I went there because I was having discomfort in my jaw after having had a crown placed on the top and one on the bottom. When I checked out, I was charged $45, which I thought was high based on what we had paid previously for routine visits including cleaning. I questioned the charge and was told that there was no charge for the adjustments on the crowns, but the $45 was a sterilization fee. Since it was a new fee they said they would credit my account, but in the future this $45 would be charged at every visit and was not covered under the dental plan.

A coupld of months later my husband went and was advised of the $45 sterilization fee but also told it would be forgiven for that visit.

Around that same time I went for my routine visit and was told that the $45 credit would be applied at that visit.

We questioned if this fee was appropriate with our dental plan and received a response that they had contacted Jefferson County Dental and were told that they charge a $10 sterilization fee. My family will not be returning to Jefferson County Dental.

We will be going to a new dentist, under our plan, who follows the plan fee schedule and does not charge an additional sterilization fee. And hopefully he will be able to relieve the discomfort in my jaw.
by Unhappy patient
October 23, 2011
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Map and Directions
838 Arnold Commons, Arnold, MO 63010