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White Orthodontics

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White Orthodontics
White Orthodontics
(14 Reviews)
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Brookside Plaza 207 E 63rd Street Kansas City, MO 64101
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this orthodontist offer flexible financing options?
Yes! They had some of the most flexible financing options I've ever seen
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Denise Snavely xxx.xxx.248.189
February 05, 2014
I have been going to the Whites for awhile now, I had braces in high school and have gone back to get retainers and what not. The orthodontists are great, I always enjoyed talking to them and they were very sympathetic and caring. The thing that is lacking is explaining to the patient what is happening with their process. I like to think I was able to comprehend generic orthodontic terms as a high schooler but typically I would come out of my appointment and have no idea what they did. It would be a simple process to explain to the patient what needs to happen with each and every visit not just "everything looks good". I recently had to go back to get impressions for a new retainer. The assistant not only had no idea what she was doing but she barely even talked to me. The impression was left in my mouth for way longer than it should have been. I thought I was just imagining how long she had it in there but then the boy next to me also had impressions done by another assistant and sure enough the amount of time that the impressions were left in his mouth were significantly shorter than mine, probably by almost a minute. I typically can control my breathing for the amount of time it takes to get an impression but it was a lot harder when it was in there for so long. But she did it wrong the first time and had to do another one. This time she put so much stuff in the tray that it started going down the back of my throat and I started gagging. Almost threw up. All she did was just kept telling me to breathe, rather rudely. I can't breathe if I have that stuff in the back of my throat, lady. I just think that the doctors need to make sure that their staff is explaining everything correctly, knows what they are doing, and has good "bedside manner" so to speak. I love the receptionists, they are always very good at working with you and willing to help. And there are some assistants that are great. But I think to make the practice even better they would have to recognize their weaknesses and realize that the patient is the main priority.
by Anonymous xxx.xxx.33.127
September 18, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office clean?
Yes everything was neat and sterile
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.48.101
October 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.255.81
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.42.103
March 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by jadkc xxx.xxx.160.25
January 19, 2012
Was this provider's office easy to locate?
Fairly Easy
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider friendly?
Yes
by Anonymous
January 09, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you and your circumstances at every appointment?
Yes
Did the orthodontist spend time with you during your visit?
Not really, it was mostly the assistant
by Anonymous
January 03, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
October 31, 2011
Was the waiting area spacious?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
July 24, 2011
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Map and Directions
Brookside Plaza 207 E 63rd Street, Kansas City, MO 64101